Terms and conditions

Last updated: 3 March 2026.

Please read these terms and conditions carefully before using The Stove Guys platform. By using our website and services, you agree to be bound by these terms.

1. Use of the platform

The Stove Guys connects homeowners with stove installers, chimney sweeps and log suppliers. We act as a platform; contracts for services or products are between you and the provider. We are not a party to those contracts.

2. Accounts and conduct

You must provide accurate information and keep your account secure. You must not use the platform for any unlawful purpose or in a way that could harm other users or the service.

3. Payments and fees

Payments are processed via our payment provider. Fees (including platform fees) are as shown at checkout. Refunds are subject to our refund policy and the provider's terms.

4. Contact

For questions about these terms, contact us at admin@thestoveguys.com.